New Gold subscribers get 14 days free, once per person. If you cancel during the trial, you are not charged.
If you are charged for Gold on the web and change your mind, ask within 14 days of the charge and we will refund it in full. This covers the first charge and each yearly renewal.
After a refund, Gold ends on your account.
Email us at masterbuilders@flowx.io from the email address you used to buy Gold. You can also reply to the receipt email from Paddle, or use the link in it to contact Paddle.
We do not refund charges after 14 days, except where the law requires it. You can still cancel at any time, and Gold stays on until the end of the year you paid for. To cancel, open the side menu in Flowx, go to Pro Store, and choose Manage subscription.
Gold bought in the Android app is billed by Google Play, and Gold bought in the iOS app is billed by the App Store. Their own refund rules apply, and refunds are asked for through them:
Payments on the web are handled by Paddle.com, our reseller. Paddle.com is the Merchant of Record for all our web orders.